Terms of service

1. Who we are

The service is provided by Samuel James, a sole trader trading as Monolith Compliance (“we”, “us”, “our”).

Contact: feedback@monolithcompliance.co.uk

“Beacon” means the Field and Console applications at beacon.monolithcompliance.co.uk and related services. “You” means the individual using Beacon and, where applicable, the organisation you represent.

2. The service

Beacon helps organisations record emergency lighting tests, related site information, photographs, and supporting paperwork. It is a record-keeping and workflow tool for competent persons and contractors.

We may improve, add, or remove features. Material changes to these terms are handled as described in section 11.

3. Open beta

While Beacon is in open (or closed) beta, access is typically free of charge. The service is provided as available for evaluation and early use. We do not promise uninterrupted uptime, feature parity with any future paid product, or that every beta feature will ship unchanged.

We may introduce paid plans later. If we do, we will explain pricing and any new terms before charging you.

4. Accounts and organisations

• You must provide accurate account information and keep your password and any multi-factor authentication (MFA) device or codes confidential.
• You are responsible for activity under your account, including invites you send.
• Each login may belong to at most one organisation in Beacon’s current design.
• Organisation owners and managers control team access. You must only invite people who should see your organisation’s data.
• If you accept a team invite, you join that organisation under the role offered and these terms apply to your use.

5. Acceptable use

You must not:

• use Beacon unlawfully or to harm others;
• upload personal data without a lawful reason to process it;
• attempt to access other organisations’ data, probe security, or disrupt the service;
• reverse engineer the service except where the law allows;
• resell or misrepresent Beacon as your own product without our written permission;
• use automated scraping that overloads or abuses the service.

We may investigate suspected misuse and take action under section 10.

6. Your data and our software

Your content. You (or your organisation) retain rights in the site records, photos, and documents you put into Beacon. You grant us a limited licence to host, process, back up, and display that content solely to provide and secure the service.

Our software. Beacon, its design, code, branding, and documentation remain ours (or our licensors’). These terms do not transfer ownership of the software to you.

Exports and closure. Organisation owners can export organisation data and schedule closure from Console Settings, subject to product limits described in the Privacy policy. Export what you need before erasure completes.

7. Fire safety and professional responsibility

Beacon helps you record work and produce supporting paperwork. Duty-holders and competent persons remain responsible for compliance with fire-safety and related legal duties. Beacon is not a substitute for professional judgement, site-specific risk assessment, or formal product certification schemes. We are not your fire-safety consultant for a particular premises unless we have a separate written engagement saying so.

8. Availability and support

We aim to keep Beacon available, but we do not guarantee uninterrupted access. Maintenance, faults, or provider outages may occur. Support during beta is best-effort via feedback@monolithcompliance.co.uk and in-app feedback.

9. Liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited under English law.

Subject to that: during free open beta, Beacon is provided without warranties of any kind to the fullest extent permitted by law. We are not liable for loss of profits, business, goodwill, or indirect or consequential loss, or for loss of data where you could reasonably have exported or backed up your content. Our total liability arising out of these terms or Beacon in any 12-month period is limited to the greater of (a) £100 or (b) the fees you paid us for Beacon in that period (often £0 during beta).

10. Suspension and termination

You may stop using Beacon at any time and, if you are an organisation owner, schedule organisation closure in the product. We may suspend or end access if you breach these terms, create risk to the service or others, or if we discontinue the beta. We will try to give reasonable notice where practicable.

11. Changes

We may update these terms as Beacon develops. The version and “Last updated” date above will change when we do. For material changes we will take reasonable steps to notify account holders. Continued use after the effective date constitutes acceptance of the updated terms, except where the law requires a fresh explicit agreement.

Current terms: https://www.monolithcompliance.co.uk/terms.html

12. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that you may bring consumer claims in your local courts where mandatory law allows.

13. Contact

Questions about these terms: feedback@monolithcompliance.co.uk

These terms are a practical founding-beta agreement. They are not legal advice to you. If you need a signed DPA or custom contract for procurement, contact us.